Alterations or Cancellations to your Service

You will need to complete the Alter or Cancel form if you wish to:

1. Alter your Service by :

extending or reducing the period of service

adding or removing names from the service
2. Cancel your Service

Please note :

If you wish to change your Service to a different address, you must cancel your existing Service and lodge a new application. Cancellation fees apply, please refer to the Refund Policy
Altering or cancelling a Service can only be done in person by the person who lodged the original application, or by a person who has the written authority from that person or from the business/organisation (for instance if you are overseas). If there is any doubt about having authority, Australia Post may ask for written evidence of such an authority. However any person can add or remove their own name and that of a dependent aged under 18 years.

To lodge an Alteration or Cancellation to your Service :

Once you have completed your Form (2 copies if you have downloaded from this site) you, or someone who has your authority, must lodge the Form in person at any Australia Post outlet.
At this time you should provide a copy of your original application with the receipt attached, and sufficient Proof of Identity